UD Cloud delivers cloud hosting and infrastructure services to Hong Kong enterprises, fully managed by the UD engineering team. From virtual servers, containers and managed Kubernetes, to dedicated hardware, hosting, storage, email and domains, covered end-to-end in one place, and paired seamlessly with CDN acceleration and security. From a startup's first virtual server to a large enterprise's cross-region deployment, scale up or down flexibly with your business.
Manage it yourself, or let UD?
| UD Cloud | Global public cloud (typical) | |
|---|---|---|
| Data centre location | Tier III+ data centres in Hong Kong | Usually Japan, Singapore or US regions |
| HK–China routing | Premium CN2 lines, 20–35 ms to Shanghai | Typically via international routes, higher latency |
| Local-language support | 24/7 Cantonese / Mandarin / English | Mostly English, replies across time zones |
| Billing currency | HKD, local invoices | Mostly USD billing, FX to manage |
| Level of management | Operated for you by the UD engineering team | Mostly self-service; management costs extra |
| Billing & accounts | A single bill across all solutions | Each service billed separately |
| Migration help | Planned and executed by UD engineers | Usually DIY or a paid engagement |
A managed cloud server is one where the cloud provider handles server operations for you, including monitoring, patching, backups, performance tuning and security updates. You focus on your business applications, with no extra operations staff to hire. UD Cloud offers fixed monthly plans, each managed by a local engineering team, with a 99.99% uptime commitment and 24/7 technical support.
UD Cloud's primary data centres are in Hong Kong, interconnected in a ring network and built to Tier III+ standards, meeting ISO 27001 information-security management and PCI DSS payment-card data-security requirements. Local bandwidth is 100Gb+ direct to HKIX, with premium CN2 HK–China lines and 30Gb+ international links. Overseas nodes and global CDN coverage are also available.
Global public clouds are self-service platforms with a higher technical barrier, mostly billed in English and US dollars. UD Cloud is a locally managed model: operated for you by a Hong Kong engineering team, with HKD invoicing, Cantonese support and multi-cloud solutions managed by UD. If you want to use AWS, Azure, Alibaba Cloud and Tencent Cloud at the same time, UD's multi-cloud integration unifies your billing and support contact.
Yes. OpenCloud is built on OpenStack and can spin up Linux instances instantly to run Kubernetes (K8s), Docker, CI/CD and DevOps workflows. Enterprises that need a managed K8s service can also choose UD's container hosting, managed by the UD engineering team, from cluster design and deployment to monitoring and upgrades.
Every plan commits to a 99.99% uptime guarantee. If service exceeds the downtime allowance, service credits are provided pro rata. Dedicated servers and colocation also include a 4-hour hardware-replacement SLA. All plans include 24/7 server monitoring, a 24/7 technical support hotline and a 30-day unconditional refund.
UD engineers carry out a system assessment, draw up a customised migration plan, and execute the cutover and validation in phases. Typical small-to-medium workloads can be completed within a single weekend window. During the transfer period we offer rebates: a refund of unused monthly fees, free domain transfer, 24/7 phone support, and 99.99% uptime coverage. Contact sales to request a free migration assessment.
Whether you're comparing plans, planning a migration, or need a design tailored to a specific workload, leave your details and our local engineers will be in touch soon.